Prescription Refill Policy and Medication Guidelines
The first step to refilling your prescription is to call your pharmacy and request a refill request to be transmitted electronically (surescripts) to our office.
Prescriptions take 48 to 72 hours to be processed and refilled. Please allow yourself at least two to three days to get the medication filled. Please plan ahead if the prescription is due on a weekend or holiday, and give us enough time to prepare the prescription.
Refills will be handled Monday through Friday between 8 a.m. and 3 p.m. only. No refills or adjustments are made after business hours.
There will be no refills after office hours by any of our on-call doctors or our doctor for any reason. The on-call doctors are to be called for emergencies only.
Any change to your medication treatment plan (increasing or changing medications) will not be made over the phone. It will require a follow-up visit for revaluation.
If your prescription runs out early for any reason (for example, you take more than is prescribed or you lose your prescription/medication), your doctor will not prescribe extra medication for you or give you an early refill. If you run out of your medicine early, you will have to wait until the next prescription is due.
Follow up appointments need to be maintained if you are expecting to receive medication refills from our doctor.
If you think that you are having an allergic reaction to a medication, call the office immediately or go to the nearest emergency room.
Do not combine alcohol with your prescription medications.